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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Brother mfc-825dw will not print black, color is ok!

Customer Question

brother mfc-825dw will not print black, color is ok!
Submitted: 1 year ago.
Category: Printers
Expert:  Michelle replied 1 year ago.
Hi, My name is ***** ***** i will be assisting you
Please let me know that did you recently changed ink cartridges
also let me know the operating system installed on the computer thats connected to printer