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Michelle
Michelle, Printer Expert
Category: Printers
Satisfied Customers: 5139
Experience:  B.Sc. Computer Science with Honors
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I'm having problems printing to my MFC-7860DW. I have

Customer Question

Hi. I'm having problems printing to my MFC-7860DW. I have deleted the printer and set it up again, but this didn't help.
Submitted: 1 year ago.
Category: Printers
Expert:  Michelle replied 1 year ago.
Hi, My name is ***** ***** i will be assisting you
please let me know the operating system installed on your computer connected to printer
Customer: replied 1 year ago.
Mac OS 8 version 10.7.5
Expert:  Michelle replied 1 year ago.
how is printer connected..usb or wifi
Customer: replied 1 year ago.
Wifi
Expert:  Michelle replied 1 year ago.
please try printing a network settings page or any test page from printer itself and let me know if it prints or not
also let me know when you try to print from mac does it print a blank sheet or nothing happens
Customer: replied 1 year ago.
It printed the report. I think it actually may be working now. Give me just a sec.
Customer: replied 1 year ago.
It seems to be working properly now. In case it breaks again, can I continue this session or do I have to pay again?
Expert:  Michelle replied 1 year ago.
yes you can surely reply to me on this page and i will assist you
Let me know if you have any questions
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