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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Hiya, Ive just installed a blue ink cartridge in my HP Photosmart

Customer Question

Hiya,
Ive just installed a blue ink cartridge in my HP Photosmart 3-in-one printer.
Now its saying 'printhead installed is damaged or not intended for this printer'
I have successfully been using this printer for a very long time and not had this problem message appear before.
I work from home and need me printer...please help me
thankyou
Submitted: 1 year ago.
Category: Printers
Expert:  Michelle replied 1 year ago.
Hi, My name is ***** ***** i will be assisting you
please let me know the operating system installed on your computer thats connected to printer
also let me know if you have recently replaced ink

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