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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Go to print a page, says it has a paper jam, but there is none.

Customer Question

Go to print a page, says it has a paper jam, but there is none. Makes a "gear stripprd noise" when is tries to move the paper.
Submitted: 1 year ago.
Category: Printers
Expert:  Sowrav D. replied 1 year ago.
Hello. My name is ***** ***** I will be assisting you today.
Can you tell me, if the cartridges move freely or not ?
Customer: replied 1 year ago.
Yers the cartridges move freely
Expert:  Sowrav D. replied 1 year ago.
Do you want to continue now ?
Customer: replied 1 year ago.
Mr. Sowrav
My printer suddenly stated working after several tries. Thank you for your effort, its nice to know help is out there.
Expert:  Sowrav D. replied 1 year ago.
Thanks

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