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Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 20499
Experience:  Computer networking/repair. 12+ years experience.
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Epson wireless printer not responding to HP laptop. Just returned

Customer Question

Epson wireless printer not responding to HP laptop. Just returned from winter in FL. Printer has sat idle, while computer traveled with.
Submitted: 1 year ago.
Category: Printers
Expert:  Nathan replied 1 year ago.
Hello, I’m Nathan, and I’ll be assisting you today.
My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you're having trouble. This issue often happens when one device (laptop in this case) is removed from the network and they just lose track of each other.
What we'll do is delete and reinstall the printer.
Go to your devices/printers folder on the computer start menu or control panel.
Right click the epson
select Remove Device
reboot the computer
go back to devices/printers, then add printer
pick Network printer, then wait for the computer to find the epson, and it will complete the install
Let me know if you get stuck.
Nathan