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WesPCDr
WesPCDr, Technician
Category: Printers
Satisfied Customers: 1507
Experience:  Over 5 years as a computer and printer repair technician
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I have a NP 6016 copier was working fine problem was copies

Customer Question

i have a NP 6016 copier was working fine problem was copies were not dark had a local copier company come by they said needed new machine
Submitted: 2 years ago.
Category: Printers
Expert:  WesPCDr replied 2 years ago.
Hi, I’m Wes. I’ll be glad to help with the issue and answer any questions.
Expert:  WesPCDr replied 2 years ago.
The main cause of this is usually due to a defective toner cartridge or fusing unit.Try replacing the toner cartridge first. If that does not work, then you will need to replace the fusing unit.
Customer: replied 2 years ago.

I was told there are no parts to this copier is that true?

Expert:  WesPCDr replied 2 years ago.
Yes. There are many parts, this one is for the fuser. http://www.amazon.com/Canon-NP-6016-Upper-Fuser-Assembly/dp/images/B009ZT4BZ2
Expert:  WesPCDr replied 2 years ago.
I would suggest taking it to a different repair shop so they can clean and inspect the printer and replace the part for you. I don't know why the other repair shop said there are no parts.