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Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 14074
Experience:  10+ years work experience.
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I have Cannon MG 6200 printer which my computers cannot find

This answer was rated:

I have Cannon MG 6200 printer which my computers cannot find now. It was working perfectly, but weeks ago, no computers, Ipad or PC, in my home network can find the printer.

Hello and thank you for your question today. My name is Jason. I look forward to helping you today.

May I ask, how the printer is connected to your system? (usb, wifi, network, etc)
Customer: replied 2 years ago.


Thank you for the update.

May I please, start a remote screen sharing session with you so that I can better help you resolve this problem? No extra charge.

Customer: replied 2 years ago.

yes, please

Thank you.

If you are using a PC, Internet Explorer works the best. If you are using a Mac, only Safari will work with this remote.

Please, click the following link and allow the remote app to run:

All is now working.

If you ever wish to work with me in the future, you can ask your new questions and have them sent to me directly at the following page:

Thank you for your time and please, do not forget to rate my help below.

- Jason
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