Are you getting any error codes like B200?
No, no error code. The carriage seems stuck in a wrong position (i.e., an empty ink receptical can't be filled) and I don't want to force it.
The error shows that carriage is stuck and does not move.
Could you please check if anything blocks the carriage to move?
Right. when I turn it on again, there's a grinding noise and the error message appears.
Nothing that I can see.
Could you please unplug the printer, try moving the carriage five times to and forth?
Try to movr it manually.
Ok, it moves back and forth.
Try it five times, and the restart the printer.
same problem, grinding noise and same message.
I apologize that the printer needs repair.
It is a hardware issue.
Is the printer too old?
No, fairly new.
Is it in warranty?
I mean, not older than a year?
Don't know, I think my son bought it and I don't know where.
I mean, is the printer older than a year?
Maybe a year old.
If it is more than a year, you will not get warranty repair.
I would suggest you contact a nearby printer repair shop to get it repaired.
Then is it worth it - maybe buy a new one?
Sometimes, the repair cost may higher than a new printer.
So, it is better to buy a new printer.
However, since the printer is new, I would suggest you check with a local technician about the repair cost.
How do I find a "nearby printer repair shop"?
Then, if the repir cost is too high, get a new printer.
A nearby computer repair shop or printer repair shop.
If you let me know the zip code, I can suggest some that I can find online.
ok, I guess the yellow pages?
But it would be unfair to you and unprofessional of me were I to provide you with anything less than truthful and honest information.
Please do not rate me Poor or bad.
Ok, thanks. So long.
You are most welcome!
I won't. Not your fault.