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Ask Viet - Printer Tech Your Own Question

Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 25424
Experience:  Troubleshoot printers, scanners, etc.
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Connecting a printer and printing

Customer Question

Connecting a printer and printing
Submitted: 8 months ago.
Category: Printers
Expert:  Viet - Printer Tech replied 8 months ago.

Hello! Thank you for your question. I am a licensed printer and computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Is there any error or message? What's the model of your printer?

Is this the first time you are setting up the printer on this computer? Or was it working previously? Have you ever installed the printer driver/software?

Can you please click on the website below, and allow the ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:

http://166.78.231.170:8040/?Session=3bd0f355-a2e4-466a-ba25-d0192d04c653

Thank you,

Expert:  Viet - Printer Tech replied 8 months ago.
I have resolved the issue via remote support. If you need anything else later, please let me know any time. Please rate my service below. Thank you very much.

http://www.justanswer.com/electronics/expert-itstuff/
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 25424
Experience: Troubleshoot printers, scanners, etc.
Viet - Printer Tech and 4 other Printers Specialists are ready to help you
Customer: replied 8 months ago.

my printer can not print again

Expert:  Viet - Printer Tech replied 8 months ago.
I'm sorry. Please go to the website below, and see the answer and reply there.

http://www.justanswer.com/printers/846t7-nothing-happens-when-press-print.html

I can connect to your computer again and fix if you'd like to. Just reply at the website link above. Thank you
Customer: replied 8 months ago.

HI Viet, please help me with my printer its not working again since Friday

Expert:  Viet - Printer Tech replied 8 months ago.

Your current question is at the website below:

 

http://www.justanswer.com/printers/846t7-nothing-happens-when-press-print.html

 

Thank you,

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