How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Nathan Your Own Question

Nathan, Engineer
Category: Printers
Satisfied Customers: 19557
Experience:  Computer networking/repair. 12+ years experience.
Type Your Printers Question Here...
Nathan is online now
A new question is answered every 9 seconds

My Epson Stylus CX4800 will not print copies. All lights are

This answer was rated:

My Epson Stylus CX4800 will not print copies. All lights are on, paper comes thru, but it is blank. What should i try? Mary Trevouledes

Nathan :

Hello, and welcome. My name is XXXXX XXXXX I’ll be assisting you today.
My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Let’s get started!

Nathan :

Hi Mary, sorry to hear you're having trouble with the epson,

Nathan :

These symptoms point to either a clogged/contaminated print head, or a faulty print head.

You can try going into the setup/maintenance menu on the machine and running the “clean print head” function, if it doesn’t work try it a second time. If it still doesn’t print anything, you’ll need to do a manual cleaning.

Nathan :

Let me know if the built in function works, and if not, I'll explain further cleaning steps.

Nathan and 3 other Printers Specialists are ready to help you

Related Printers Questions