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Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 34749
Experience:  Troubleshoot printers, scanners, etc.
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printer works wireless scan does not

This answer was rated:

printer works wireless scan does not

Hello Steve! Thank you for your question. I am a licensed printer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Was it working previously? Is there any error or message when scanning? Do you have windows xp, vista, or 7, or 8, or mac computer?

Can you please click on the website below, and allow the ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:

Thank you,

I have resolved the issue via remote support. If you need anything else later, please let me know any time. Please rate my service below. Thank you very much.
Viet - Printer Tech and 3 other Printers Specialists are ready to help you