Error code: 5100
When I open it, the carriage and cartridges are to the right (hidden).
When I replace the cartridges, they are at the left. I know the carriage moves across when printing/scanning, but right now nothing. Just now tried "reset", "scan" nad "start" - nothing (won't move).
Well, I can't look at the cartridges, Sudipto. As I told you, right now they're thrown all the way to right and covered by the upper part of the case. When I turn off > on, the carriage/cartridges do move back to the left, but they then return immediately baack to the right. I tried scanning then, but the yellow/green lights come back on along with the 5100 error code.
It worked, Sudipto. I hadn't been aware that the carriage can be moved. When I did, I found clumps of Kleenex and when removed my printer now works fine.
Mayfield Heights (Cleveland), OH