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Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 13431
Experience:  10+ years work experience.
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My printer MFC-440CN periodically prints a line which is not

Resolved Question:

My printer MFC-440CN periodically prints a line which is not legible it prints very faint.
Most of the time the print that's not clear is the small print. Can you help me please.

Norman John Box JP.
Submitted: 2 years ago.
Category: Printers
Expert:  Jason Jones replied 2 years ago.

Hello and thank you for your question today. My name is Jason. I look forward to helping you today.


When you say that a 'line' is not legible, is it that only one small section of the printout is faint or something else?
Customer: replied 2 years ago.

With my wife's help I only just discovered that the print doesn't have to be


small .Now and then the whole page can be normal print and still be faint


with a white line through it.


 


I am about to have dinner and will return at about eight so Jason don't stress.

Expert:  Jason Jones replied 2 years ago.


Thank you for the update.

May I please, start a remote screen sharing session with you so that I can better help you resolve this problem? No extra charge.

Customer: replied 2 years ago.

I am a bit of a novice at all of this and I don't know what you mean by sharing the screen.

Expert:  Jason Jones replied 2 years ago.

It means that I will be able to temporarily share your screen, meaning I can see your screen, chat with you, etc. Is is comparable to an online meeting.
Customer: replied 2 years ago.

How do I go about this, Jason.

Expert:  Jason Jones replied 2 years ago.


Thank you.

If you are using a PC, Internet Explorer works the best. If you are using a Mac, only Safari will work with this remote.

Please, click the following link and allow the remote app to run: http://166.78.231.170:8040/?Session=1c50968f-5f96-47be-9d1b-a986d16fff06

Expert:  Jason Jones replied 2 years ago.


All is now working.

If you ever wish to work with me in the future, you can ask your new questions and have them sent to me directly at the following page: http://www.justanswer.com/computer/expert-computertechmaster/

Thank you for your time and please, do not forget to rate my help below.

- Jason
Jason Jones, Technician
Category: Printers
Satisfied Customers: 13431
Experience: 10+ years work experience.
Jason Jones and 7 other Printers Specialists are ready to help you

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