I am ready
Are you experiencing this issue with your Mac OS X based computer only?
My internet connection is very bad currently so it takes sometimes a while before it gets through, Peter
No we use one Imac OSx and two laptops, the laptos work on Lion the Imac on an older system
The printer works bad with all three computers
Is the printer using a wireless connection?
No it is connected with a cable, wireless is not possible with that type printer
It is connected by a cable from to your computer?
is it safe to delete? don't know if I have the original disc?
That is Okay.
Please do that, I will help you install it.
no printers show up in the menu
Then, click the + (plus sign that you see on the print & scan window, and not on the keyboard) sign to add printer.
I choose HP IP printing but nothing comes up, do I need to swtch the printer on?
which menu do I choose in the top of the menu?
Can it be that the printer installed itself again, it is back in the print& fax menu?
That is okay. try printing again.
One second I will try
it works, can it be that it is that simple?
It is a trick resetting the printing system.
If the issue is with the printer and the computer connection, it will resolve the issue.
Can I get back to you when it appears to happen shortly again.
However, it will not work, if the issue is with the cable, or any hardware issues.
My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!
How can I get in touch with you, because for the moment I think it is working
Add this page to your Favorites/Bookmarks first, so as to get back to me anytime.
I will add this to my bookmarks. Thank you . How do I rate your service as Good service?
Please click the EXCELLENT smiley face.
Or Good smiley face