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Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 34704
Experience:  Troubleshoot printers, scanners, etc.
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Brother DCP 560CN Telstra installed a new wifi modem and now

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Brother DCP 560CN Telstra installed a new wifi modem and now the printer says it is Offline and I cannot print.

Hello Nick! Thank you for your question. I am a licensed printer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, or mac computer?

Can you please click on the website below, and allow the ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:

Thank you.

Customer: replied 3 years ago.

I have just done the Screen Connect

Thank you, XXXXX XXXXX chat with you in a second.

I have resolved the issue via remote support. If you need anything else later, please let me know any time. Please rate my service below. Thank you very much.

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