Printer Repair Questions? Ask IT Technicians for Answers ASAP
"Turn the machine off and unplug it.
Then by hand move the cartridges to where they were,==> in the middle of the bar it should move freely with a small amount of force unless it is damaged.Replace the cartridge==>replace the 2 ink tanks "and then move them to the middle of the bar by hand.==>I should not have to do this Plug the machine in and turn it on with the cover closed.It should detect the cartridges in the middle and recalibrate itself.If this did not work, please come back and let me know what happened when you tried it by clicking on reply to expert so we can continue.If it did work, please don’t forget to leave a positive rating - it is greatly appreciated.... I am trying now ..plz see my comments in fine print.. thanks I will let you know within 10 minutes