Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello Warwick! Thank you for your question. I am a licensed printer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, or mac computer? Are you able to print? Can you please click on the website below, and allow the ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:http://126.96.36.199:8040/?Session=f3e17299-3d3a-4b9c-bf93-a3e7cf47f618Thank you
Hi there Viet,
My laptop pc is windows 8.
You're welcome. Please click on the website below, and allow the ScreenConnect remote program to run, then we can chat, and I will be able to show you how to scan directly:http://188.8.131.52:8040/?Session=f3e17299-3d3a-4b9c-bf93-a3e7cf47f618; if prompted, click on More info..., then Run anyway. Thank you