Printer Repair Questions? Ask IT Technicians for Answers ASAP
Printer will not powerup. In the middle of the printer is a small lcd character display. When I plug the printer into the power outlet it begins to scan across the display one time (left to right) then a second time 3/4 across and then it stops. It freezes there.
The printer stays frozen. The lcd display character goes away but the backlight of the display stays on. To me this looks like the printer is still on.
As stated in the original statement of the problem, the printer will not power up. The on-light does not come on when the "ON" button is pressed. The printer is not able to make a photo copy, a print copy, a scan, nor FAX. The printer does not power on.
Here is the correct understanding:
1. I plug the printer power cord into the 110volt outlet
2. Without touching any thing on the printer, the lcd display turns on and starts scanning. 1-3/4 times across and then freezes.
3. I press the "on" button and nothing happens. It does not power up, It does not make any sounds like it did before this problem.
4. Per your request: document on the scanner glass; I press "print" It does nothing at all.
The printer never powered up. The lcd display came on at the instant that I pluged the AC power cord into the wall outlet.
I am not sure about the printers age. I got it from my sister two years ago.
I understand; Replace the powersupply board and the control board the correct the problem. This could be as much as $300.00. May be better to buy a new printer and trash the 7210xi. Thankyou