I have only tried switching on and off and the error message is 5200
1. Turn off the printer .2. Press the Stop button for 2 second and hold it.3. Press the On button, hold it and release the Stop button.4. Press Stop button 5 times then release together, with the On button.5. LCD display will blank and now reseting.6. Computer will detect new hardware just ignore it.7. Turn off the printer then turn it On.
I tried as you suggested but the lcd display never reset, just continued showing the error 5200.
well I thought I did.
In step 2 you say press for 2 seconds and hold it . If I hold it thats more than 2 seconds, did you mean press twice and then hold it ?
Sorry but I am still getting the same thing even after holding it down for 2 seconds. When I am pressing the stop button 5 times, the lcd is blank and the green copy light and the orange alarm light flash alternately - if that helps- but then the lcd shows the cannon logo and then the error message
holding the power button down and then releasing it as I release the stop button after the 5 times.
In the meantime I have managed to access the print cartridges by raising the cover and then turning the power ON - none of the cartridges are flashing and when I put the cover down the display shows it checking the inks and then up comes " the type of print head error"
Do you think it would be best , now I can access the cartridges, to take the old ones out and get some genuine ones to see if they work properly ?
Ok If you could tell me how to remove the printhead manually, that would be great as the manual doesnt cover that....
Thanks very much for that. As its 11.08pm here in the UK I think I will leave it till the morning.
Thanks very much for your help.