Please try the following.
1. Please open the printer cover and when the carriage head moves to center pull out the power cord.
2. The Purge unit is on the right side. Use a flashlight and you will see two ink pads. This is where the print-head is PARKED and is the top of the Purge unit.
3. There you will find wiper blades that move from the rear to the front. They wipe the bottom of the print-head when it is parked.
(The ink pads actually drop down about 3/4" to allow the wiper blade to pass and then it is supposed to spring back to the rear. Also the ink suction for cleaning the print-head is done by the purge unit.)
4. Use some rubber gloves and a paper towel and see if you can press the ink pads down just a little bit - about 1/4". See if for some reason the wiper blade is stuck extended, if so see if you can get it unstuck. Please do this gently such that you don't break anything there.
If the issue still persists, please check the following.
Cap absorber and wiper blade: If the cap absorber contacts the wiper blade, lower the cap absorber so that it will not contact the wiper blade.
Foreign material around the purge drive system unit: If so, remove foreign material.
Ink absorber right beneath the purge drive system unit: Confirm that the absorber stays in place and does not contact the unit.
Foreign material around the ASF unit: Remove foreign material.
S H E F I N