Hi, I'm Robert and I'll be helping you with your printer question.
reload the printer driver and see let me know if they show up. Have you got any options besides fine art or matte ? Just as a guess I have a feeling the new color profiles screwed up the ones that came with the printer and the printer doesn't understand what they are but probably had a photo paper selection to start with
Hi Robert, thanks for helping. I think I've already done what you ask for if that means to delete the printer from my printer menu in system preferences and then reload it. I then shut everything down and then restarted both the printer and the Mac. I tested the 3880 and it printed out a test color for me.
And yes, I can print from a photo paper selection and matte paper.
And I'll be glad to give you a top rating if we can figure out what's happening...
what would be the difference between photo paper and fine art paper ?
And do you know that the Epson printer itself has any setting for "fine art paper" which would make it print differently than it would on photo paper. And is the paper paper you purchased "fine art" or photo paper
what I am thinking is that the Epson can print on matte and it can print on photo. And if the fine art paper is any different than one of them it requires a printer that has a separate setting for it. That it might make some small difference because it is a different paper type, and that somebody wrote some special profiles for it, but you need a fancy printer that is designed to print on it if you want them to actually do anything.
I have looked in the manual and it looks like the only fine art paper that it will have a setting for on the mac is the Epson velvet fine art paper.
It is on page 63 of the manual on this page
you might be having a problem when you let photoshop handle the color although that is the way to do it if you want decent color
if you try to print from another program do you get the fine art option ?