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Freddy M.
Freddy M., Technician
Category: Printers
Satisfied Customers: 18398
Experience:  Years of IT and customer support experience
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why cant I get my printer to print? It says that I have 6 documents ready to print,

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why can't I get my printer to print? It says that I have 6 documents ready to print, but when I hit Print, nothing happens.
Hello my name isXXXXX look forward to assisting and am very sorry to hear that you are having this problem.
What version of windows or mac is on your computer?
Customer: replied 3 years ago.

windows 7

Click on start.
Then type services into the search box and press enter.
(If there is not search box click on run and type in services.msc and then click on ok)

Look for print spooler in the list and click on it.
Then click on the stop button in the window that pops up.
Wait 60 seconds then in the same window click on the start button.

If this did not work, please come back and let me know what happened when you tried it by clicking on reply to expert so we can continue.

If it did work, please don’t forget to leave a positive rating - it is greatly appreciated.
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