It is a 64 bit operating system, and the piano is a Yahama Clavinova CLP-150
Additional information: I highlighted this portion 16277&category_id2=16086&product_id=1040708&asset_file_language=EN&asset_id=37206 of the URL that you suggested and did a Bing search and it took me to a music download site, not a CLP-150 Driver download site for windows 8.
Thanks, XXXXX XXXXX is where I started, So I uninstalled the drive and reinstalled it. The results were the same as I originally stated.
The compatibility check was on the File Utility, folder under The Yamaha folder, and the program compatibility troubleshooter stated "Settings applied to FileUtility: Windows compatibility mode: Windows XP (service Pack 3)"
I just tried it again and the response was the same.
I was pretty exhausted also. That Windows compatibility mode: Windows XP (service Pack 3) issue had me concerned too.
I went back to the download site said that the driver download was for windows 8-64 bit. I don't think that is the main problem, it lies within the application there is a secondary download called Musicsoft downloader that is where the win-xp sp3 is compatibility is stated. On the download site it said that Musicsoft was now compatible with windows 8, but it didn't mention whether or not it was 32 bit or 64 bit. And one other thing the computer I'm downloading on is an HP TouchSmart PC (Touch screen) I don't know if that makes a difference.
My conclusion is that My Yahama CLP-150 piano is a 2004 model and they haven't updated their software for compatibility with touch screen computers. I think that it is like "trying to put on shoes that don't fit".
I can do a screen sharing, I'm on left coast (Pacific) time, set up a time if you actually believe that there is a working solution. I'm inclined to think otherwise.
If you share my view point, I'm willing to conclude this project and Pay the full $38.00 one time service fee....Thanks, XXXXX XXXXX reply