No, I do not know how.
Ran another test page, still does not print. Sorry
Did all you asked, Soaked head 15 min., rinsed, dried , reinserted, ran test page - nothing yet. What else could be wrong??
If you have any questions at all click on reply to expert and let me know.
If not please don’t forget to leave a positive rating for my help - it is greatly appreciated.
I will order a new print head, but do not feel a 18 month old head should need to be replaced which is not your problem I know. You have done what you should so will give you a good rating. Maybe I will not buy a Kodak product again. Thanks for your help. Ella