How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Viet - Printer Tech Your Own Question

Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 35765
Experience:  Troubleshoot printers, scanners, etc.
30037186
Type Your Printers Question Here...
Viet - Printer Tech is online now
A new question is answered every 9 seconds

I have wordperfect 6. I cannot print to my hp printer. On

This answer was rated:

I have wordperfect 6. I cannot print to my hp printer. On the print window, when I select my hp printer microsoof xps writer jumps back into the selection box. My only printer is hp1536 model.

Hello Bruce! Thank you for your question. I am a licensed printer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Was it able to print from WordPerfect previously? Are you able to print anything else, such as pictures or web pages, etc.?

Can we do a remote session, so we can chat, and I will be able to help you directly?

 

Please let me know. Thank you,

Please click on the website below and allow the ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:

http://166.78.231.170:8040/?Session=2416a651-df87-4b97-a1d6-0cf39475aeee

Thank you
I have resolved the issue via remote support. If you need anything else later, please let me know any time. Please rate my service below. Thank you very much.
Viet - Printer Tech and 3 other Printers Specialists are ready to help you