Printer Repair Questions? Ask IT Technicians for Answers ASAP
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The first 2 pages of the print job are smudged down the right side of the page. The following pages are clear and acceptable.
This sounds like a fuser temperature problem. Is the smudged area firmly fixed to the paper, or can it still be smudged with a finger?
It is firmly fixed. Even tried an eraser and that won't remove smudges.
OK. This is not a fuser problem, then; it's happening upstream somewhere in the drum area. I can't think of anything that would cause this to happen for the first two pages, and then stop occurring. Not even a wayward scrap of paper should produce a result like that.
Nonetheless, it may be profitable to have a look inside that area. If the toner cartridge is removed, and you look inside with a flashlight, is anything in that area that looks out of place, such as a paper scrap?
Everything seems to be in place. No foreign objects anywhere
Thank you. In this situation I have to say that the best course is to have a Canon service tech look at the unit, so long as the evaluation is not overly expensive. Given that a good used laser printer can be had for less than $200, and a moderately good one for about the same price, that puts a ceiling on the amount you should be willing to pay for service.
I'll be glad to locate a local Canon service center for you, if you can give me your ZIP code?
typo: ... "moderately good new one for about" ...
Thank you. Please bear with me a moment while I look that up.
zip is 46214
There are no authorized Canon dealers in Indianapolis, but there are two within 50 miles and 13 within 100 miles.
who are the 2 within 50 miles ?
MILLER HUGGINS,XXXXX ANDERSON, IN 46016,(NNN) NNN-NNNN 39 miles.
MAXWELL'S BUS. MACHINES, 1915 S. WALNUT STREET, BLOOMINGTON, IN 47401,(NNN) NNN-NNNN 48 miles.
The next three are in Cincinnati at 100 miles out, and Warsaw also at 100 miles out.
Given that it is some distance from you to the service centers, it is going to be far cheaper to have the evaluation done as a carry-in rather than having them come out. Figure $1/mile or more for a service call to get them to your door.
Bloomington is closer for me. Thanks anyway !
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No....I have a problem with the scanning function also but that is secondary to this poor copy quality.
As a side note, I have been pricing the MF4350 on ebay to see what they are selling for. It appears that the going price (delivered) is about $150.
That puts an even lower ceiling on what you should be willing to pay for repair.
One moment and I'll supply a link to that search.
Thanks....I'll check that out
If service runs over that price, it probably makes more sense to replace the unit than to repair it. If this is the case, be sure that you find out the printed-pages count on the unit before buying it, as you do not want something that has printed a quarter of a million pages.
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I think that covers everything and am ready to close our conversation.
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