The second item you wanted me to try, do you mean the print heads or the ink cartridges again?
My ink cartridges are separate from the Print Heads
No, I have 2 print heads one is for the black & yellow and the other one is for the magenta and blue.
Ok, can you explain your second thing you wanted me to try. The paragraph started with "It is Open the machine" Thank you!
Ok, I did all that and it started checking the device and then it started cleaning the printhead. Then it aligned the printer the sheet printed and the magenta printed but very, very light, then it said the alignment failed.
Ok, I will try that.
I forgot to have you help me with my other questions.
Hi, I'm not sure what that is.
Ok, Windows Vista. Then about the WMI provider host stopped working?
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Ok, I will do that. Thanks. Will that take care of the WMI Provider host problem.
Great, thank you very much. I appreciate it.