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Michelle
Michelle, Printer Expert
Category: Printers
Satisfied Customers: 2667
Experience:  B.Sc. Computer Science with Honors
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I have a Kodak ESP 7250, with a printhead carriage jam (3527)

Resolved Question:

I have a Kodak ESP 7250, with a printhead carriage jam (3527) error. The carriage is under the left side of the top deck. The ink cartridges are locked in properly, and there is nothing obvious blocking the carriage. I've vacuumed it, and blown it out. The printer has been turned off and on several times, to no avail, it sounds like the drive belt is slipping on the cogs.
Submitted: 2 years ago.
Category: Printers
Expert:  Michelle replied 2 years ago.

PRINTERCAT :

Hi, This is Michelle and i will be assisting you

PRINTERCAT :

please check the printhead carriage area for any paper, tape, or other obstructions and if found remopve it

PRINTERCAT :

  • Lift the printer access door, then remove the ink cartridges from the printhead.

  • Insert the black ink cartridge into the printhead, then press down firmly until you hear it click into position

PRINTERCAT :

Insert the color ink cartridge into the printhead, then press down firmly until you hear it click into position

PRINTERCAT :

  • Close the printer access door.

  • Press OK to clear the error.

  • Make a print

PRINTERCAT :

let me now if error goes off or not

Customer:

Please read what I've already done.

PRINTERCAT :

yes i see slided the carriage that you have done a vaccum and carriage slide

PRINTERCAT :

as per steps i want you to reseat cartridges and then press ok button on error screen

PRINTERCAT :

need to know that with this sequence does error go off or not

Customer:

The carriage will not move manualy, and it's parked under the left hand cover and I can't get to the ink carrridges.

PRINTERCAT :

ok..turn off and then try moving the carriage

PRINTERCAT :

does it move or stays parked

Customer:

It stays parked.

PRINTERCAT :

ok

PRINTERCAT :

it seems to be something that is causing a mechanical jam

PRINTERCAT :

please turn off printer and unplug power cord

PRINTERCAT :

now lift the printer upside down and shake a bit so if there is anything jamming that might get dislodged

PRINTERCAT :

then turn on printer and check if there is any difference

Customer:

Nothing came out, and the original problem still persists

PRINTERCAT :

in that case this indicates an internal jam within the printer...a mechanical jam...

PRINTERCAT :

this would need the printer to be disassembled and each component to be manaullay examined and serviced to check where the jam is occouring and if there is any wear or tear, replacing that particular component might also be done

PRINTERCAT :

if within warranty you may get it serviced through kodak else through any local printer repair store

PRINTERCAT :

let me know if you have any questions

PRINTERCAT :

"Please rate the chat positively if the information you got from me was helpful; else in case the above information was not helpful,instead of rating bad or poor please let me know so that i may assist you further on the issue. In case of hardware failure i can tell you what is the fault. i would appreciate if you would rate my answer to this question considering that in case of hardware faults i can tell tell the fault but cannot make a bad part work again".

Customer:

I was hoping to get a little more technical assistance. I'm a industrial electricial / electronic technition, with 42 years of experiance. can someone give me some help dissasembling this thing, short of breaking plastic

PRINTERCAT :

well i would advice getting it done through a repair tech and the only reason for this is that there are various sensors and while disaassembly if nayone gets damaged, a replacement of sensor would cost you as much a buying in a new printer

Customer:

Thanks! It's been nice talking to you. Have a good day!

Customer:

Craig

PRINTERCAT :

thanks for your understanding

PRINTERCAT :

thanks for choosing just answer

Michelle, Printer Expert
Category: Printers
Satisfied Customers: 2667
Experience: B.Sc. Computer Science with Honors
Michelle and 6 other Printers Specialists are ready to help you

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Michelle
Michelle
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2667 Satisfied Customers
B.Sc. Computer Science with Honors