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Ask Viet - Printer Tech Your Own Question

Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 35766
Experience:  Troubleshoot printers, scanners, etc.
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How do you clear a paper jam on a Canon Pixma MX 439 print

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How do you clear a paper jam on a Canon Pixma MX 439 printer?
Hi,

I'm sorry about the paper jam issue; I will assist. It depends on where the jam occurs; please click on the website below for the illustrations/steps for removing the jammed paper:

http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secureFlag=false&TIMEZONE_OFFSET=&CMD=VIEW_ARTICLE&ARTICLE_ID=48002

Please do not rate my answer yet if it does not work or if you are stuck at any step; please just reply, so I can find/provide another solution. Thank you,
Viet - Printer Tech and 3 other Printers Specialists are ready to help you
Customer: replied 4 years ago.


quite a few pages are jammed - can't get them free from front or bottom.

Customer: replied 4 years ago.


yes

Sorry, what happens when you pull them out hard? Thank you
Customer: replied 4 years ago.


cant pull them - stuck hard. quite a few sheets.

Sorry, can you pull one piece of paper at a time? Try pulling the middle first as needed. Thank you
Customer: replied 4 years ago.
Was able to finally clear jam.
Great. If you have any further question, please let me know. Also, please rate my service. Thank you very much