The answer is No. As I stated originally I have only taken out the cartridges, waste ink container and the drum. I can see the transfer belt but I cannot move it - do you need to unscrew the casing first?
No I haven't taken out the motor - I don't know where it is.
Do you have a picture that will show me what screws I need to take out and how to get at the transfer belt.
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As I said in my previous response I had resolved the problem myself and was able to pull out the transfer belt and replace it with a new one. My printer is back working fine but no thanks to your colleague Chris. - his responses were useless.
I cannot see the ratings panel and I would like to put in a rating for Chris.
Also, I expect to have a full refund of the £28.00 I paid as the original answers were completely incorrect and, as I said before, I had to resolve the problem myself which I had done before you responded to me.