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Ansh P.
Ansh P., Engineer
Category: Printers
Satisfied Customers: 8148
Experience:  Professional Systems Engineer with over a decade of experience in the field of technology.
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I just purhased a Canon Pixma mx890 all in one printer/scanner/fax.

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I just purhased a Canon Pixma mx890 all in one printer/scanner/fax. I have been printing and faxing just fine. I tried to scan today, however, and pushed the scan button on the printer. It says set the pc to start scanning. I cannot find anywhere on my laptop to do this. I am using an Asus laptop

Tech Specialist :

Hi Welcome to JustAnswer.com I am Tech Specialist and today, I will be trying my best to solve your issue.


 

Customer:

Ok I anxiously await your response! :))

Tech Specialist :

are you using windows 7?


 

Customer:

yes

Tech Specialist :

You can scan directly from computer


 

Tech Specialist :

have you tried that/


 

Customer:

I cannot figure out how? Do I go to Windows fax and scanner? I figured that was a different program. I have put some documents in the scanner to scan into computer and then email to a client. Is there another way to do this?

Tech Specialist :

yes


 

Customer:

Please tell me how

Tech Specialist :

click on start button on the left bottom > type scan in search and press enter


 

Tech Specialist :

the scanner and photo wizard will appear which you can use to scan


 

Tech Specialist :

if that does not appears let me know


 

Customer:

yes it just appeared. I guess now I just walk through the instructions. Windows 7 wants me to do it this way? Can I contact you again if it doesn't work without having to pay again?

Tech Specialist :

surely, you can rate me below using the smileys. Get back to me via the email from justanswer if you require further help. i will help you without paying agian


 

Tech Specialist :

thanks


 

Customer:

It looks like it's working! You rock! I will rate you Five *****

Ansh P. and 2 other Printers Specialists are ready to help you