The tabs above the carriage did not pop up. The small sponge like pad has not caught on the bottom. What can I do now?
The print head still will not move. Do you want me to hold down the power button 30 seconds with the printer unplugged eventhough the print head will not move?
I held down the power button for 30 seconds with the printer unplugged and plugged it back and turned the printer on. The carriage moved back into position and I successfully copied my document. Thanks for your help.