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Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 24491
Experience:  Troubleshoot printers, scanners, etc.
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Cant locate driver/printer maintenance tab (model pixma mp480)

Resolved Question:

Can't locate driver/printer maintenance tab (model pixma mp480) to reset black only to print color & black ink.
Submitted: 1 year ago.
Category: Printers
Expert:  Viet - Printer Tech replied 1 year ago.
Hi,

Do you have windows xp, vista, or 7, or Mac computer?

Can you go to Start, Control Panel, (Hardware and Sound), Printers, then right-click on the canon printer, then click on Preferences.., then check all the options/tabs?

Please let me know. Thank you,
Customer: replied 1 year ago.


Have Home Premium Windows 7 on HP Desk Pavilion PC


 


Can do ..... will try as suggested

Expert:  Viet - Printer Tech replied 1 year ago.

For windows 7, click on Start, then Devices and Printers, then right-click on the Canon... printer, then click on Printing Preferences, then check all the options/tabs.

Please let me know if there is still any issue. Thank you.


If you would like any additional information or have more questions please don’t hesitate to ask!

Please remember to only rate my answer when you are satisfied. IF you feel the need to rate bad or poor service, please stop and click on the REPLY tab and reply with the issue you have. I will be happy to continue further and do everything I can to provide you with the service you seek.

Thank you,

Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 24491
Experience: Troubleshoot printers, scanners, etc.
Viet - Printer Tech and 6 other Printers Specialists are ready to help you
Customer: replied 1 year ago.


The information provided was a bit short of the mark. (1) The control Panel does not list Hardware and Sound ... Devices and Printers is the one to go to followed by right clicking on Canon Printer (illustration) and preferences. Instead of clicking each tab, go directly to the maintenance tab and click on ink cartridge setting to specify color choice. You might want to follow this next time someone asks the same question .. it saves time and guessing. Your answer initially pointed me in the right direction and after all, that's what I wanted .... the rest was on me Wink. Have a good day.

Expert:  Viet - Printer Tech replied 1 year ago.

Yes, I did provide Devices and Printers option after you said you have windows 7. Yes, there are many brands/models of printers, so the options/tabs can be a bit different, but you can always get back to me if there is still any issue and if needed, I can remote to your computer and show / check directly.

 

If you have any other computer question/issue, please let me know. Also, please rate my service.

 

Have a great day! Thank you very much,

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