Black line does not show up on testsYes, one of the magenta cartridges was replaced last week
As far as I know, though I haven't tried printing directly from the computer.
Have done the alignment test
Not printing black line when doing ruled papers
I'm sorry, there has been a misunderstanding. The line does NOT show when printing directly from the computer, only when photo copying.
"Print ruled papers" is an option on the printer to print wide lines, narrow lines, graph paper etc. No black line appears when doing this or any of the tests.
I have tried opening up the printer and cleaning wherever I could though I couldn't see any clear glass part and it hasn't made any difference.
I think perhaps I under estimated the severity of the problem. The mark is fully a centimetre wide and dark print, certainly not like a smudge. Can you offer any further advice or do you think there may be something more fundamentally wrong with the printer? It is about 3 years old.
I read in my computer manual that I could try reinstalling my printer. I'm trying to do this but have been asked if it is
1. A USB printer or
2. A network,wireless or Bluetooth printer
The printer is an Epson Stylus Photo PX700W. Can you tell me which it is?
I have now come to realise that my printer is going to need repairs which will almost certainly cost more than the price of a new one so I have decided to cut any further losses and buy a new one.
Thank you for your help.