Hi, no error number. But having turned printer off then on, message has gone but still nothing prints. Tried under maintenance, clean printhead and paper just showing black bars came out. Printed test page which has printed in black, but when tried photocopying(this is when problem started as opposed printing from computer) again just blank page.
Thanks, XXXXX XXXXX try what you say. Bizarrely I have just printed your page of instructions from the computer which printed out in black.- weird if won't photocopy!
If I do your rating, will I still be able to come back with any further queries on the subject?
5 printed ok. Scanned and light on and scanner moves across.
sorry to take so long! scan came out correct with both black and colour.
photocopy came out blank. Shall I try your cleaning tips mentioned above next and report back to you later or do you want me to try something else first?
Document to be copied is just face down on glass, I don't have adf(assume this means automatic document feed?)
I am going to try the cleaning exercise you referred to earlier. Will come back to you once done.
Hiya, have carried out the cleaning exercise but still blank prints when trying to photocopy page with colours on it. No messages showing however regarding printhead.
Just tried printing colour page from computer, and it printed only in black and white. I only changed the colour cartridge yesterday and printer is saying it is just over half full.
Thanks for your time. I will see what the cost of the print head cleaning kit is here in Uk, and just in case also look at costs of replacing printhead itself. Goodbye.