Login|Contact Us
Question and Answer

Printers

Ask a Printers Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

I have a canon Imagerunner 330s with an error code of E220,

 
bbl242003's Avatar
  • Answered by:bbl242003
  • Engineer
  • Positive Feedback: 89.2 %
  • Accepted Answers: 437
Verified Expert
in Printers

Recent Feedback

Positive
Advice worked well, and printer is also. Thanks!
Positive
Outstanding advise. Fixed the problem I've been working on for over 10+ hrs in...
Positive
It worked after the first suggestion. Thank you.
Positive
Expert has provided me with sufficient information that I will use to determine...
Positive
thank you! money is hard to come by thanks to OBAMA
Positive
resolved the problem very quickly. thank you very much indeed
Positive
Good solution - fast action
Positive
Nicely responsive
Positive
Very helpful and willing to solve the problem.

Customer Question

I have a canon Imagerunner 330s with an error code of E220, any ideas?

 

Optional Information:
Make: Canon
Model: Imagerunner 330s

Already Tried:
Replaced the bulb

Submitted: 240 days and 15 hours ago.
Category: Printers
Value: $31
Status: CLOSED

Accepted Answer

Picture
Expert:  bbl242003 replied 240 days and 15 hours ago.


bbl242003 :

Welcome to just answer,

bbl242003 :

please pull out your paper tray all the way, then press it back in, let me know if that clears the problem

bbl242003 :

if it does not, you can respond to me by filling in some text below, and pressing the REPLY key one time

Customer :

Nothing, goes straight to E220 again

bbl242003 :

next step, go ahead and open up your ADF where you make copies, and check to see if any paper or other objects are lodged in that area.

Customer :

Nothing lodged

bbl242003 :

then that leaves us with needing replacement of pickup roller and or the seperation pad

bbl242003 :

do you need a link to get those parts?

Customer :

yes, please... the technician that looked at it replaced the bulb, was that not the problem?

bbl242003 :

if that code is still appearing, then that leaves us with needing replacement of pickup roller and or the seperation pad, i'm working on your links right now

Customer :

Ok

bbl242003 :

here is your fuser roller $15, http://www.quikshiptoner.com/catalog/canon-imagerunner-330-upper-fuser-roller.html?gclid=CNCDp8rb57ECFcpdTAodPlcAUQ and here is your seperation pad http://www.precisionroller.com/paper-feed-components-for-canon-imagerunner-330s/details_35683.html $29

bbl242003 :

do you have further questions for me?

Customer :

Where is the upper fuser roller located?

bbl242003 :

im working on your service manual now that will have all the needed instructions for you, will return shortly

Customer :

Thank you

bbl242003 :

be right back

bbl242003 :

here is a free user manual digital pdf for you http://blueridgecopier.com/User_Manuals/400/Canon%20imageRUNNER%20330_400%20Facsimile%20Manual.pdf still working on the service manual for you

bbl242003 :

here is a free download for you service manual, your normally charged and I found it here http://www.manual-archives.com/PhotoCopiers/Canon_Photocopier_Manuals/Canon_imageRUNNER_330_Service_Manual_L77956/ for free.

Customer :

Thank you very much

bbl242003 :

IF YOU HAVE NO FURTHER QUESTIONS FOR ME, KINDLY PROVIDE ME A HAPPY RATING SO THAT I MAY BE COMPENSATED FOR HELPING YOU TODAY, IF YOUR PROBLEM PERSISTS, SIMPLY RETURN TO ME

Customer :

Ok

bbl242003 :

WITHOUT PLACING ADDITIONAL DEPOSITS!!!

bbl242003 :

use the email I'm sending you to get back in touch with me!!!

Customer :

I sent your rating and now the url's you sent are gone

bbl242003 :

im reposting them for you now

bbl242003 :

here is a free user manual digital pdf for you http://blueridgecopier.com/User_Manuals/400/Canon%20imageRUNNER%20330_400%20Facsimile%20Manual.pdf still working on the service manual for you

1:23 PM

here is a free download for you service manual, your normally charged and I found it here http://www.manual-archives.com/PhotoCopiers/Canon_Photocopier_Manuals/Canon_imageRUNNER_330_Service_Manual_L77956/ for free.

Customer :

Thanks

bbl242003 :

have a great week!!!

Customer :

The service manual is $5.00 per month

bbl242003 :

working on a new link for you now

Customer :

The service manual doesn't work you have to be a member

bbl242003 :

i see that, im working a new location to get it now

Customer :

Ok

bbl242003 :

still working this for you

bbl242003 :

the service manual is tuff to find free, but i'm going to keep looking

Customer :

Thanks

bbl242003 :

try this one http://www.manualslib.com/download/24300/Canon-330.html

Customer :

Sales brochure

bbl242003 :

i'm working on other links, if we end up paying its looking like $5 , most other links are $12 and over, but i will keep looking for you

bbl242003 :

I put a request in for one thru canon at usa.cannon.com, if they respond with one, i will provide it upon that time

Customer :

Ok, thanks

bbl242003 :

thank you have a great week

Customer :

You do the same

bbl242003 :

.

Expert TypeEngineer
Category: Printers
Pos. Feedback: 89.2 %
Accepts: 437
Answered: 8/14/2012

Experience: Completed field work and Service Technician 2 years, Advanced Printing and Office essentials, A+ certified

Ask this Expert a Question >
 
Tweet

Technicians are Online Right Now

Ask Your Question Now
Printers Questions Date Submitted
I have Open Office 3.4.1. When I go to print my printers will 3/28/2013
Have moved house and PIXMA MG6150 won't connect to my router 3/28/2013
On my 92nd birthday recently my wife (91) and my son gave me 3/28/2013
Hello, I am trying to reinstall my Lexmark Printer to a new 3/27/2013
In our agency, we use the Kyocera universal print drivers hosted 3/26/2013
My power supply does not work, I needed to know how to positively 3/26/2013
NA-150 3/25/2013
I am experiencing problems with my HP Deskjet Printer. I get 3/25/2013
Have been using Dymo printers for years. Have a new batch 3/25/2013
RA-fvh 3/24/2013
RSS
Next 10 >
Ask A Technician
Type Your Printers Question Here...
characters left:

Top Printers Experts

See More Technicians

In The News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
close
Find Expert answers related to your question.
Sign up using email
We will never post anything without your permission.
Already have an account? Sign in

Ask a Technician

Get a Professional Answer. 100% Satisfaction Guaranteed.
91 Technicians are Online Now
Type Your Printers Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us
© 2003-2013 JustAnswer LLC