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On my previous Toshiba computer, I was using the HP Solution

 
Viet - Printer Tech's Avatar
  • Answered by:Viet - Printer Tech
  • Printer Technician
  • Positive Feedback: 92.3 %
  • Accepted Answers: 657
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Customer Question

On my previous Toshiba computer, I was using the HP Solution center with my HP Office jet J4580 printer. I want to continue to use this printer.

I have now bought an HP g6-2073ca notebook computer.

Can you please tell me how to get the HP Solution center for the office jet J4500 series on to my new computer ?

 

Optional Information:
Make: HP
Model: g6-2073ca notebook PC

Already Tried:
HP help instructions, but can't get to downloading what I want.

Submitted: 298 days and 19 hours ago.
Category: Printers
Value: CA$28
Status: CLOSED

Accepted Answer

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Expert:  Viet - Printer Tech replied298 days and 19 hours ago.

Hi,

On the new computer, please go to the website
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-77039-1&cc=us&dlc=en&lc=en&os=4063&product=3645100&sw_lang=

, then click DOWNLOAD to download and install the full printer driver/software.

Please let me know if there is still any issue. Thank you.


If you would like any additional information or have more questions please don’t hesitate to ask!

Please remember to only rate my answer when you are 100% satisfied. IF you feel the need to rate bad or poor service, please stop and click on the "Reply to Expert" link with the issue you have. I will be happy to continue further and do everything I can to provide you with the service you seek.

Thank you,


Expert TypePrinter Technician
Category: Printers
Pos. Feedback: 92.3 %
Accepts: 657
Answered: 7/24/2012

Experience: Troubleshoot printers, scanners, ect.

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