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jnayes, Technician
Category: Printers
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Experience: 10+ years Network Administration, print servers/share
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I have an HP Windows 7 G71-340US notebook. Im admittedly severel

Resolved Question:

I have an HP Windows 7 G71-340US notebook. I'm admittedly severely tech challenged, and need the very basics on how to import a series of photos from my Canon EOS Rebel T2i. Could you kindly walk me through the process - from opening my "Pictures" or "Documents" thing under my name after I open Firefox? Kindergarten level, if that. I'm desperate for your help. I'll write it down for future use, I promise.
PS phone # XXXXX if that's better for this unbelievably ignorant purpose.87i

Submitted: 12 months ago.
Category: Printers
Expert:  jnayes replied 12 months ago.

There's a ton of different ways to import pictures (and I mean a ton).

Let's start with the basics though, did your rebel come with a software CD (it comes with software for importing and organizing pictures). If not, or you don't have it, its no big deal as Windows has one built in. I'm just trying to determine how far along you are.

Do you also have the USB cable handle that plugs in to the computer from the camera? When you first plug it in, autoplay should come up to offer you the chance to import pictures. Camera's nowadays will label them in date by date folders depending on settings. From there, the folders can be renamed/organized. Also, the default location is pictures, not documents. But we'll get to that after you answer the above.

Firefox serves no purpose in the import process.

Customer: replied 12 months ago.

First, when it's plugged in, should I turn it on? The camera, when I turn it on, says "sensor cleaning", then goes black. Is this good?


2nd: If I don't go into mozilla firefox, where do I go to make this folder, so I can open it, view it, and then print from it? My son just came, went thru a few operations, but after he left I couldn't access the pics. And when I do, "Paint" seems to come on automatically and I don't know how to make that stop. I may just go back to film. This is so frustrating!

Expert:  jnayes replied 12 months ago.

Click the start orb on the bottom left, then click computer. On the to left click pictures. Do you see the pictures there?

Customer: replied 12 months ago.

I just did. Great! I found the folder, opened it, saw the slide show. Anthing else I ought to know? Like, how to make this kind of folder by myself?

Customer: replied 12 months ago.

Thanks - that worked to get me into the folder my son had set up. Don't know that I could set it up by myself, though. Could you give me the step-by-step importing-for-dummies instructions?

Expert:  jnayes replied 12 months ago.

you'll need to know how to move files, rename folders, etc. Why not explain the types of things you'd like to do with the pictures and I'll try to create a little crash course guide for you

Customer: replied 12 months ago.

I'll want to print selected ones, and maybe put a few onto Facebook (or even make a little Facebook album). It's time I learned how to do this myself. I'll be away for a couple of hours, so feel free to take your time. Sorry my questions are so simpleminded, but ... it's a generational thing, maybe.

Expert:  jnayes replied 12 months ago.

Yeah its basically just practice at this point.

Let me see if I can find you a crash course guide.

This link will give you a crash course on how to manipulate files and folders (moving them, organizing, etc)

http://windows.microsoft.com/en-us/windows-vista/Working-with-files-and-folders


And is going to be your bread and butter. Once you get comfortable with where folder locations are, it'll be easier to upload to facebook (when you upload, it'll ask where the picture is located).

Also, when you plug your camera in it should offer the "import" option when you have new pictures on it. Which will default directly to that pictures directory. From there you can rename the folder and such.

No question is simple minded with computers, they don't exactly come with any useful manual.

You should see me with cars if you want to talk about a disaster.

I have no problem clarifying until you are comfortable with the process.

Remember to ONLY rate my answer once you are completely satisfied. I apologize for the delayed responses, own my own company local so have been running around all day with clients as well.

I will be home shortly though if you need clarification or have any further questions.

Customer: replied 12 months ago.

I can see I've got some homework to do. Thank you so very much for patience, clarity, and getting me to a source I can study. Must try to copy into Facebook, without, however, losing my original file. This is thrilling! I wish I could use your company when next I start tearing out my hair. If you're in the Bay area, that is. And here's hoping you can get a car expert to sooth the savage VW, or whatever.


 


 

Expert:  jnayes replied 12 months ago.

When you upload to facebook (using their photo section), the term upload would be like copy. It would not touch your original file, it would merely upload a copy to your facebook page.

So you don't have to worry about that. But you will need to learn how to navigate files and folders before doing that portion.

You'll get the hang of, just takes a bit of practice. Been doing this my whole life more or less and I never stop learning, such as shortcuts, and with computers, there's about 50 ways to do any one thing.

jnayes, Technician
Category: Printers
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Experience: 10+ years Network Administration, print servers/share
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