We are not canon. We are justanswer, an independent technical support provider.

Yes, if it is not fixed by following the steps already provided, you will have to take it ot canon repair centre.

Since you are not able to access this link:

I am providing you the information from this link again:

Here is what canon says:
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This printer has an ink absorber that takes in ink during the printing and print head cleaning processes. The cleaning process is necessary in order to keep the print head nozzles from becoming clogged. Over the life of the printer, the amount of ink that the ink absorber has absorbed is calculated by the printer. Eventually, after substantial use, the printer will enter an error condition when the ink absorber is nearly full. At this point, printing is still possible by pressing the <Resume> button on the printer. To protect the printer from damage, you will not be able to print at all once the ink absorber is full.

Canon recommends having the printer serviced before the absorber becomes full. We are aware that there are many "do-it-yourself" Web sites that offer instructions for making this repair. Replacing the ink absorber is a complicated and potentially messy procedure. Even if the ink absorber is successfully changed, the ink absorber counter must be reset. Be aware that if you attempt this procedure, it is at your own risk.

If you feel your product might require service, Canon has excellent service options and we are eager to provide any assistance you may need. Click the link below to locate an authorized service facility and obtain further instructions.

Find a Service Location

If you still have questions about the issue you are experiencing, a Technical Support Representative will be happy to answer any question you may have. You can contact us through the email link or phone numbers listed below.

• Obtain Support by Email
  
  

• For toll-free technical support, please call 1 (800) (NNN) NNN-NNNNduring regular business hours (currently Monday-Friday 10:00 a.m. - 10:00 p.m. EST, excluding holidays).
  
  
• Toll-free TDD Support Line for the Hearing Impaired is available Monday - Saturday (excluding holidays) at 1-866-251-3752
  
  
• Technical Support is available for Customers in Canada at 1-800-OK-CANON

If your printer is no longer under warranty :

• For toll-free technical support, please call 1 (800) (NNN) NNN-NNNNduring regular business hours (currently Monday-Friday 10:00 a.m. - 10:00 p.m. EST, excluding holidays). Pay for support is required on all units outside their original warranty, unless covered by a Canon Extended Service Plan. The charge will be $9.99. If it is determined that there is a hardware failure, you have the option to purchase a new or refurbished product from our current product line, which includes units with Canon's new ChromaLife inks, PIXMA Technology, a limited manufacturer's warranty, free next business day shipping and discounted pricing. If you elect to take this option, the pay for support charge will be canceled.

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