i own a Brother inkjet printer since March this year.it worked fine until I had to re-install win 7.It will print a test page but since I sell on ebay it won't print the shipping labels through paypal. help please
Model: inkjet 2230
uninstall and re-install
Welcome to Justanswer. My name is XXXXX XXXXX X am glad to assist you.
Please click Start button and select Devices and Printers. Check if the printer name is XXXXX XXXXX there with a green check mark. If you see the printer, but no check mark, right click on it and select Set a s Default. Then, try printing anything.
If you do not see the printer name, or you see a yellow or exclamation mark to it, right click it and select Remove Device/Delete.
Then, get into Control panel and select Uninstall a Program (listed under Programs). Uninstall all printer related programs listed over there. Then, restart the computer.
After doing the same, go to the link below, select your printer model and download full package driver. Download and install the same.
If you are unable to download the driver, please let me know the correct model number, so that I can assist you further.
If the response was helpful, please RATE my answer with 3-5 STARS OR a Smiley face! If the issue persists, or you need further information, please let me know via the REPLY or CONTINUE CONVERSATION button. I will be happy to continue further and do everything I can to provide you with the service you seek. Thank you.
S H E F I N
I went through all the steps you suggested,It did print out your answer.However when I went into Paypal to print my shipping labels that's when it started acting up again.
The label comes up and I click on print,then a second box comes up and when I click on print again, it just waits like forever before doing anything.....still no label prints.Sometimes as I'm about to close all boxes opened it will print label sometimes not.Before as soon as I clicked on print the second time the label would print.Very annoying to say the least.Model is HL-2240 LASER printer
Hi,Are you able to print documents and others?If yes, open the label, click File and printer. In the print window, select Print as image option and put a check mark on it. Then, click Ok to print. Let me know the result.Thank you.S H E F I N
it worked but why do I have to go through all this when before it worked just by clicking on print?
Hi,The issue might be with the Adobe reader version that you have. Try updating the Adobe reader.
If the response was helpful, please RATE my answer with 3-5 STARS OR a Smiley face! Thank you.
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