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Hi there. The Printer Doctor is in and ready to help you!
Since the problem began with refilled cartridges, I would first say return them for another set. Better--switch to the original manufacturer carts, new off-the-shelf. Refillls and compatibles are cheaper but often not reliable in the long run. If you are going to use refills, best to buy them from your nearest Cartridge World store because they are reputable and you can take the printer with you to show them what is happening with their cartridges.
Try that and let me know if the problem is still there.