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my 8890DW is "stuck" in self diagnostic. How do I make it

 

Customer Question

my 8890DW is "stuck" in self diagnostic. How do I make it stop

 

Optional Information:
Make: Brother
Model: 8890DW

Already Tried:
hIT THE STOP EXIT BUTTON. TURNED IT OFF. UNPLUGGED IT...

Submitted: 324 days and 10 hours ago.
Category: Printers
Value: $28
Status: CLOSED
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Expert:  Colin Vincent replied324 days and 7 hours ago.

Hi there my name is Colin.

Just trying to gather info to see if i could help with the issue.
Were you in diagnostic mode for a reason or are you saying it entered diagnostic mode by itself ?

Thanks

Customer replied324 days and 7 hours ago.

It did do it all by itself. We resolved the issue already on our end.

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Expert:  Colin Vincent replied324 days and 7 hours ago.

Ok no problem. Weird thing for it to do though.

 
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