I have a hp-3600 color laser that is giving a code 10.92.00 (black cartridge not set right) found that a little plastic tab on left side was broken. this piece must put pressure on cartridge to hold in place. I replaced piece and still getting same code. any help would be great. thanx. kevin
replaced plastic tab on left side
Welcome to JustAnswer.comMy name is XXXXXX, XXX I am one of the experts who will be assisting you today! When you say you replaced the piece.. How did yo do so, did you order a new part? Or did you try to repair it.. Also.. For the plastic tabs on the left side.. There should be a tab that sticks up, and then a lock that holds it in place ( a slide lever lock) Which piece broke?