hp3600n. followed steps to download Vista 64 bit. still says no driver found.
downloaded Vista 64 bit and installed. Still says no driver found.
Welcome to JustAnswer.comMy name is XXXXX XXXXX X am one of the experts who will be assisting you today! Installing the 64 bit driver can be troublesome, if you would like. I can offer you a remote session, where I can log into your computer and install the printer for you. Would you like to try a remote session? Or would you rather I assist you via email?
remote session would be fine. i'm currently using a router, do i need to hook up the usb cable directly from printer to computer? I did try that also.
For now, lets just start the remote session Larry, and if it appears we need to directly connect the printer in the session, then we will do so. To get started, click the link below.http://22.214.171.124:8040/?Session=9b24c189-891a-430f-a77d-ae610cb0160d&SUPPORT=NET accept the remote support terms.. Then, install the software.. If your antivirus asks you to allow it, please do so.Once installed, make sure to click join on the software.then send me a reply here saying " I have joined"Or, Im having issues downloading, installing, joining.Thanks!**note** please do not rate the service at this time, please wait untill we complete the remote session to rate!D.Sandlin41083.7676320602
5 Years in The US ARMy as a Network Switching Systems Operator
on wifes comuter
Thanks. Here is the link to connect from her computer.http://126.96.36.199:8040/?Session=c6611780-a7d0-4ce3-ba18-3d6dfe0b6713&SUPPORT=NETLet me know if anything goes wrong.. And if it gets stuck on " joining" let me know by replying here. Thanks!
can't join, i have to go. can we continue later?
Its showing you joined on my end.. But yes, we can continue later.. ( and it shouldnt take long, maybe ten minutes) you have your justanswer login details.. So send me a message when your ready to finish.. Thanks Larry, Dustin S.
i"m back. Can we continue?
Sure can. Please connect to this link from the wifes computer.http://188.8.131.52:8040/?Session=8ce8bd3b-a38b-4880-a144-4f3bfa53b7bf&SUPPORT=NET Make sure to send me a message when you click join, so I know your connected, thanks Larry, Dustin.
i'm back on my computer
Thanks. Heres the new link.http://184.108.40.206:8040/?Session=b676a40d-ec7c-41a2-86fb-24b5570da423&SUPPORT=NET
Thank you very much for taking t he time to rate the answer and leave a sizeable bonus, its much appreciated Larry. Also, if the issue was to return in the near future, I want you to know that you do not have to pay again. You would simply come back to just answer, and click reply to expert. ( dont start a new question as that will send the question to the full list of experts instead of just me) If there is anything else that comes up, let me know. Thank you very much for your patience and hospitality while we worked through this issue together. Cordially, Dustin S.