Re: WorkForce520. LCD Screen says :Printer Error, See Documents.I replaced the ink and accidentally turn the power off, while charging the ink.Advise how to reset the printer to default mode or how to fix my error.
After replacing the ink cartridge and LCD screen showing "Charging", I accidentally turned the power off. When I turn the power on, LCD screen shows "Printer Error, See the documents", but cannot find any answer to fix it.
Right now, the green LED lamp flushing on Power Button Wifi Button and Auto Answer button.
Hello my name isXXXXX look forward to assisting you today with your question and providing the best answer possible.Sharply unplug the printer from the wall outlet while it is still on, and disconnect all cables from the back of the printer. While the printer is off, press and hold the power button for 3 minutes, then release. Leave the printer off for 10 minutes. Finally, reconnect all cables to the back of the printer. Now while holding down the stop/cancel button, or just the power button if you don't have those, plug the printer back in to the outlet, then release the button. Power on the printer if it doesn't do so automatically. Follow any onscreen directions if given then see if the error is gone.If not, take the can you get to the ink cartridges and try taking them out? If so, click HERE, and then click remove and install cartridges at the bottom, and follow the steps there again. If you cannot get to the cartridges please REPLY and let me know (don't rate yet), I will give further steps to reset the printer.Thanks,BernieBernie K.41083.7258221065
Relist: Other.It didn't work as he suggested.
I specifically asked you not to rate me if you still had any issues, but to reply back. I'm happy to continue to try and help you, but please do not rate me negatively if you still need help, just reply. To further understand your issue, please let me know:1. How old the printer is and the usage it gets2. If this happened after replacing a cartridge or having a paper jam3. If you use generic or refilled/recycled cartridges4. Are you able to get to the ink cartridges at allThank you, and I'll have some steps for you to try based on this information