Possible Solution #1:
Please do the following on Internet Explorer:

1. Open Internet Explorer, then click Tools, then Internet Options
2. Select "Delete Browsing History"
3. UNCHECK "Passwords" and "History" and CHECK all the other options you get there.
4. Click on the "Delete" button
5. Try again

Possible Solution #2: Restore IE settings
1- Open Internet Explorer and go to Tools, then "Internet Options"
2- Click the Advanced tab
3- Click the "Restore advanced settings" button
4- Click Apply button
5- Click OK

Possible Solution #3: Disable add-ons IE

1. Open Internet Explorer by clicking the Start button , and then clicking Internet Explorer.
2. Click the Tools button, and then click Manage Add-ons.
3. Under Show, click All add-ons.
4. Click the add-on you want to disable, and then click Disable.
5. Repeat step 4 for every add-on you want to disable. When you are finished, click Close.

Possible Solution #4: Use another Internet Browser
- There are two very good internet browsers, better than Internet Explorer:

A- Google Chrome (a very fast internet browser), you can download it from here: www.google.com/chrome

B- Firefox, you can download from here: http://www.mozilla.com/en-US/firefox/personal.html

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Thank you

John C.
Computer Science Engineer
Engineer John C.41083.1137008102