My Brother MFC 7360N prints a vertical line across every page that is scanned using the ADF document feeder. The line does not appear on pages scanned on the glass "flat bed". The line does not appear on pages received by FAX from other parties. It is obvious that the problem must be with the scanning device in the ADF [document feeded]. How can this problem be corrected?
Model: MFC 7360N
I looked at the lift-up lid to see if I could find any way to clean the scanning device, but since I could not find a way to access this, I decided to contact you. I did nothing to correct the problem.
Hi. I am Rick. I will be your Printer Professional.
There is a limited amount of things the user can do for this which by the wasy is the fault of the adf unit.
Lift the top of the adf and then using a lint free cloth dampened with warm water clean the white bar on the adf lid and the glass strip below it. Make sure they are dry and try it again.
If this does not fix it then it is the unit itself that is defective and it will involve having a shop take it completely aprt to get to the part causing the problem. Try th cleaning first.
AAS Degree in Computer Tecnology