Printer Repair Questions? Ask IT Technicians for Answers ASAP
Tried your suggestions. It came on and asked to put in the paper, then select ok. I did, then it came up with mfg commands "enter special key combo" ??
Don't know how
Does not get to resets menu, the next selection is right back at Clear Carriage Jam.?
where its stuck
I was able to fold the paper and push it all the way through. Nothing came out along with it. Reloaded the paper, and it returns to the very same place.
"clear carriage jam"
The carriage is very clear. When I try to reset it by unpluging it, and waiting 60 seconds, it never resets as it should.?