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have officejet l7680 printer. mhave a new wireless hot spot

 

Customer Question

have officejet l7680 printer. mhave a new wireless hot spot with my hp g72 notebook Using windows 7 , cannot mate pc and printer.

 

Optional Information:
Make: hp
Model: G72-252US

Already Tried:
nothing that work's for this klutz!

Submitted: 334 days and 4 hours ago.
Category: Printers
Value: $38
Status: CLOSED

Accepted Answer

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Expert:  Engineer John C. replied 334 days and 3 hours ago.

Hello, I am Engineer John C., I will be your expert today.

The L7680 printer doesn't work with wireless networks. As a workaround, you can connect the printer to one of the ports 1, 2, 3 or 4 on the back of your wireless router, then you should be able to print via wireless from the computers to the printer.

Using an Ethernet cable, connect the printer to one of the ports 1, 2, 3 or 4 on the back of the router, then follow the steps below from your computer with Windows 7:

1- Turn on your printer

2- On Windows 7, Click Start

3- Click "Devices and Printers"

4- Click "Add a printer"

5- Click "Add a network, wireless or Bluetooth printer"

6- Select your printer and click "Next"

7- Click Next

8- Click Next

9- Click Next

10- Click Finish

11- Wait 2 minutes and try to print

12- Does it work?. Please let me know if the issue is not solved clicking the "Reply to your expert" gray button, so we can continue troubleshooting.

13- Even if you have a subscription, please scroll down and click the green "Accept Answer" button so I can get compensated for my time by JustAnswer

Thank you very much!

John C.
Computer Science Engineer

Expert TypeComputer Science Engineer
Category: Printers
Pos. Feedback: 97.7 %
Accepts: 4970
Answered: 5/11/2012

Experience: CompTIA A+ Certified and 10 years of experience repairing computers and printers.

Ask this Expert a Question >
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Expert:  Engineer John C. replied 334 days and 3 hours ago.


Hello, I asked you to click "Reply to your expert" if the issue wasn't solved. But you left me a negative feedback instead.

There are also hotspots routers, if your hotspot is not a router, then you won't be able to share the printer via wireless.

In this case, you will need to plug the printer to the computer with a USB cable.

Also, what's your hotspot brand and model?

Customer replied 333 days and 22 hours ago.

I have a Verizon MIFI4620L JET PAK 6565. I am not able to plug the printer to the computeer with a USB cable, due to placement.

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Expert:  Engineer John C. replied 333 days and 22 hours ago.


OK, then unfortunately you need a router, or a wireless printer.

Your printer (HP L7680) was made to work with a USB cable connected to a computer, OR with an Ethernet cable connected to a router, but is not wireless capable.

Please note I do NOT work for HP so please do NOT leave me a negative feedback in case you are not satisfied with them.

Thank you

John C.
Computer Science Engineer

Customer replied 333 days and 9 hours ago.

I am done. There is nothing more to be said, it is NOT the experts fault. Thank you for your effort.

 
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