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BrianPKelly
BrianPKelly, Technician
Category: Printers
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Experience:  2 Years of Experience
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HOW DO I JOIN A DOMAIN WITH KYOCERA 4500I

Resolved Question:

HOW DO I JOIN A DOMAIN WITH KYOCERA 4500I
Submitted: 2 years ago.
Category: Printers
Expert:  BrianPKelly replied 2 years ago.

Hi.

 

If you are running a domain, the best thing to do is to install the printer on the server if possible, and then share it out to other computers. During the installation process, one of the options is to list it in the directory (Active Directory).

 

I hope this helps and please remember to rate or accept if you feel like I should get credit for the answer.

 

Also I can answer any follow up questions.

Thanks!

Brian

 

Customer: replied 2 years ago.

i am trying to set up scanning to a folder on domain meber workstations. across a wan. all i get when i test the connection is communication error. no other info is given about the error


 

Expert:  BrianPKelly replied 2 years ago.

Ah ok that makes sense.

You will need to share a folder on that workstation first off.

Then when it asks for the address of the workstation, I would use it's IP address as opposed to its actual name. You can get this on th eworkstation by start\ accessories\ command prompt and typing in IPconfig

Then you should use the domain name\username for the username when the scanner asks. For instance if you intenral domain is called "network" it would look something like network\username.

Does that make sense?

Customer: replied 2 years ago.

i have done that but i get the error when i test connection. i can map that folder to another workststion in the domain an access it.


 

Expert:  BrianPKelly replied 2 years ago.

Ah this sounds like it could be a firewall problem. Try turning it off per these instructions.

 

If you run Windows XP

 

If you run Windows Vista\7

 

 

BrianPKelly, Technician
Category: Printers
Satisfied Customers: 786
Experience: 2 Years of Experience
BrianPKelly and 3 other Printers Specialists are ready to help you
Customer: replied 2 years ago.

i turned the firewall off. same result


 

Expert:  BrianPKelly replied 2 years ago.
Hmm, I am not sure then. I tell you what, I am going to opt out so another expert can put a second set of eyes on this. Stand by:
Customer: replied 2 years ago.
thanks
Expert:  Richard replied 2 years ago.

Hi. I am Rick. I will be your Printer Professional.

 

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BrianPKelly
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