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HOW DO I JOIN A DOMAIN WITH KYOCERA 4500I

 

Customer Question

HOW DO I JOIN A DOMAIN WITH KYOCERA 4500I

 

Optional Information:
Make: TASKALPHA 4500I

Already Tried:
ENTERED DOMAIN NAME. HOW DO I REGESTER IT IN DNS

Submitted: 368 days and 20 hours ago.
Category: Printers
Value: $28
Status: CLOSED
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Expert:  BrianPKelly replied 368 days and 20 hours ago.

Hi.

 

If you are running a domain, the best thing to do is to install the printer on the server if possible, and then share it out to other computers. During the installation process, one of the options is to list it in the directory (Active Directory).

 

I hope this helps and please remember to rate or accept if you feel like I should get credit for the answer.

 

Also I can answer any follow up questions.

Thanks!

Brian

 

Customer replied 368 days and 20 hours ago.

i am trying to set up scanning to a folder on domain meber workstations. across a wan. all i get when i test the connection is communication error. no other info is given about the error


 

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Expert:  BrianPKelly replied 368 days and 20 hours ago.

Ah ok that makes sense.

You will need to share a folder on that workstation first off.

Then when it asks for the address of the workstation, I would use it's IP address as opposed to its actual name. You can get this on th eworkstation by start\ accessories\ command prompt and typing in IPconfig

Then you should use the domain name\username for the username when the scanner asks. For instance if you intenral domain is called "network" it would look something like network\username.

Does that make sense?

Customer replied 368 days and 20 hours ago.

i have done that but i get the error when i test connection. i can map that folder to another workststion in the domain an access it.


 

Accepted Answer

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Expert:  BrianPKelly replied 368 days and 19 hours ago.

Ah this sounds like it could be a firewall problem. Try turning it off per these instructions.

 

If you run Windows XP

 

If you run Windows Vista\7

 

 

Expert TypeTechnician
Category: Printers
Pos. Feedback: 81.3 %
Accepts: 152
Answered: 5/10/2012

Experience: 2 Years of Experience

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Customer replied 368 days and 19 hours ago.

i turned the firewall off. same result


 

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Expert:  BrianPKelly replied 368 days and 19 hours ago.

Hmm, I am not sure then. I tell you what, I am going to opt out so another expert can put a second set of eyes on this. Stand by:

Customer replied 368 days and 19 hours ago.

thanks

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Expert:  Richard replied 368 days and 13 hours ago.

Hi. I am Rick. I will be your Printer Professional.

 

Are you still needing help with this?

 
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